SMS Communication Policy
Introduction
By opting in to receive SMS messages from Done For You Tax (“DFYT,” “we,” “us,” or “our”), you consent to receive text messages regarding appointment reminders, order alerts, account notifications, and other important service-related information, and, if you have agreed to receive them, promotional offers about our tax and bookkeeping services. Your consent to receive text messages is not required as a condition of purchasing any goods or services.
Use of Your Personal Information
We respect your privacy and are committed to protecting your personal information. Your phone number and any associated opt-in data and consent will be used solely by Done For You Tax for the purpose of sending you the messages described in this policy. This data will not be shared, sold, or otherwise disclosed to any third parties.
For complete details on how we protect your privacy, please review our Privacy Policy, which clearly states that text messaging originator opt-in data and consent will not be shared with any third parties.
Types of Messages You Will Receive
By opting in, you agree to receive messages such as:
- Appointment reminders (e.g., scheduled meetings, tax consultation sessions)
- Order alerts (e.g., confirmation that your returns have been filed)
- Account notifications (e.g., status updates, important account-related announcements)
- Other service-related messages that help us deliver a better experience
- Promotional offers (e.g., tax filing and bookkeeping services), only if you have agreed to receive them
For more details on what to expect, please refer to our Terms of Service.
Message Frequency and Cost
- Message Frequency: Message frequency may vary based on your interactions and account status.
- Fees: Message and data rates may apply based on your mobile carrier’s plan.
How to Opt Out
You may opt out of receiving SMS messages at any time. To stop receiving messages, simply reply “STOP” to any text message you receive from Done For You Tax. After you send the “STOP” message, you will receive one final confirmation message from Done For You Tax stating that you have been unsubscribed, and no further messages will be sent.
How to Get Help
If you need assistance, you can reply “HELP” to any text message from Done For You Tax. In response, you will receive a message with additional instructions and information about how to contact support. You can also visit our website at https://doneforyoutax.com, call (772) 418-0810, or email us at ryan@doneforyoutax.com for further assistance.